Privacy Policy

INTRODUCTION

Tea Leaves and Reads appreciates your business and trust. We are based in the United Kingdom (England).

DATA

We are a UK based company with our web servers hosted within the UK. Our hosting provider is IONOS by 1&1 who comply with all relevant data protection legislation.

If you register on our website, we store your chosen username and email address and any additional information added to your profile. You can see, edit or delete it at any time. Website administrators can also see and edit this information.

When you leave comments on our website we collect the data shown in the comments form, the IP address and browser user agent string to help spam detection.

Information submitted through the contact form on our site is to sent to our company email, hosted by Microsoft.

Any submissions that we receive are kept for customer services and auditing purposes and they are never used for marketing purposes or shared with third parties.

We use your personal information in the following cases: 
  • Verification/identification of the user during website usage;
  • Providing Technical Assistance;
  • Sending updates to our users with important information to inform about news/changes;
  • Checking the accounts’ activity in order to prevent fraudulent transactions and ensure the security over our customers’ personal information;
  • Customising the website to make your experience more personal and engaging;
  • Guaranteeing overall performance and administrative functions run smoothly.
EMBEDDED CONTENT

Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged-in to that website. Below you can find a list of some of the services we use: 

  • Facebook
  • Instagram
  • Twitter
  • Google

These services each have their own Privacy Policy of which we have no control. 

COOKIES

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymous tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.

WHO ACCESSES YOUR DATA

If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.

If you are a client with a registered account, your personal information can be accessed by our System Administrators

THIRD PARTY ACCESS TO YOUR DATA

We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us.

HOW LONG WE RETAIN YOUR DATA FOR

When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognise you and approve your comments automatically instead of holding them for moderation.

If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.

SECURITY MEASURES

We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personal identifiable information is not captured/hijacked by third parties without authorisation.

In case of a data breach, system administrators will immediately take all necessary steps to ensure system security is working correctly, will contact affected users and will attempt to reset passwords if needed.

AMENDMENTS

We may amend this privacy policy. When we do so, we will update this page accordingly.